Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms

  1. Pustokhina, I.V.
  2. Pustokhin, D.A.
  3. RH, A.
  4. Jayasankar, T.
  5. Jeyalakshmi, C.
  6. Díaz, V.G.
  7. Shankar, K.
Revista:
Information Processing and Management

ISSN: 0306-4573

Ano de publicación: 2021

Volume: 58

Número: 6

Tipo: Artigo

DOI: 10.1016/J.IPM.2021.102706 GOOGLE SCHOLAR
Fonte de datos: Scopus