Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms

  1. Pustokhina, I.V.
  2. Pustokhin, D.A.
  3. RH, A.
  4. Jayasankar, T.
  5. Jeyalakshmi, C.
  6. Díaz, V.G.
  7. Shankar, K.
Journal:
Information Processing and Management

ISSN: 0306-4573

Year of publication: 2021

Volume: 58

Issue: 6

Type: Article

DOI: 10.1016/J.IPM.2021.102706 GOOGLE SCHOLAR
Data source: Scopus