Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms

  1. Pustokhina, I.V.
  2. Pustokhin, D.A.
  3. RH, A.
  4. Jayasankar, T.
  5. Jeyalakshmi, C.
  6. Díaz, V.G.
  7. Shankar, K.
Revista:
Information Processing and Management

ISSN: 0306-4573

Any de publicació: 2021

Volum: 58

Número: 6

Tipus: Article

DOI: 10.1016/J.IPM.2021.102706 GOOGLE SCHOLAR
Font de les dades: Scopus