Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms

  1. Pustokhina, I.V.
  2. Pustokhin, D.A.
  3. RH, A.
  4. Jayasankar, T.
  5. Jeyalakshmi, C.
  6. Díaz, V.G.
  7. Shankar, K.
Revue:
Information Processing and Management

ISSN: 0306-4573

Année de publication: 2021

Volumen: 58

Número: 6

Type: Article

DOI: 10.1016/J.IPM.2021.102706 GOOGLE SCHOLAR