Strategic planning model to improve competitiveness for service industry SMEs using the balanced scorecard

  1. Casas, M.
  2. Perez, M.
  3. Rojas, J.
  4. Alvarez, J.
Collection de livres:
Advances in Intelligent Systems and Computing

ISSN: 2194-5365 2194-5357

ISBN: 9783030256289

Année de publication: 2020

Volumen: 1018

Pages: 1001-1006

Type: Communication dans un congrès

DOI: 10.1007/978-3-030-25629-6_155 GOOGLE SCHOLAR