Strategic planning model to improve competitiveness for service industry SMEs using the balanced scorecard

  1. Casas, M.
  2. Perez, M.
  3. Rojas, J.
  4. Alvarez, J.
Book Series:
Advances in Intelligent Systems and Computing

ISSN: 2194-5365,  2194-5357

ISBN: 9783030256289

Year of publication: 2020

Volume: 1018

Pages: 1001-1006

Type: Conference paper

DOI: 10.1007/978-3-030-25629-6_155 GOOGLE SCHOLAR
Data source: Scopus