Aplicación de los principios de la Gestión del Conocimiento y la Calidad a las tareas docentes universitarias en el contexto del Espacio Europeo de Educación Superior
- Teba Fernández, José
- Lozano Segura, Sebastián
- Racero Moreno, Jesús
ISSN: 1131-5245
Année de publication: 2006
Número: 28
Pages: 45-66
Type: Article
D'autres publications dans: Revista de Enseñanza Universitaria
Résumé
This paper proposes some advices for improving university-teaching processes using a Knowledge Management (KM) and Total Quality Management (TQM) approach. This effort is motivated by the profound pedagogical changes due to the new European Higher Education Space (EHES). The paper presents a conceptual model that includes a cause-effect diagram and diverse techniques and aids. Actual experiences of several years implementing the model in several courses are reported.