Aplicación de los principios de la Gestión del Conocimiento y la Calidad a las tareas docentes universitarias en el contexto del Espacio Europeo de Educación Superior

1. Teba Fernández, José
2. Lozano Segura, Sebastián
3. Racero Moreno, Jesús

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Beste argitalpen batzuk: Revista de Enseñanza Universitaria

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This paper proposes some advices for improving university-teaching processes using a Knowledge Management (KM) and Total Quality Management (TQM) approach. This effort is motivated by the profound pedagogical changes due to the new European Higher Education Space (EHES). The paper presents a conceptual model that includes a cause-effect diagram and diverse techniques and aids. Actual experiences of several years implementing the model in several courses are reported.

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