Tendencias y retos de investigación en estrategia de operacioneshallazgos de una revisión sistemática de la literatura

  1. Jorge Andrés Vivares Vergara
  2. Lucía Avella Camarero
  3. William A. Sarache Castro
Revista:
Management Letters / Cuadernos de Gestión

ISSN: 1131-6837

Año de publicación: 2022

Volumen: 22

Número: 2

Páginas: 81-96

Tipo: Artículo

DOI: 10.5295/CDG.211543JA DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Management Letters / Cuadernos de Gestión

Resumen

La estrategia de operaciones es un campo de estudio maduro, pero requiere perspectivas novedosas para la investigación futura y para los profesionales en las empresas. Para llenar este vacío, se analizaron 280 artículos mediante una revisión sistemática de la literatura, bajo dos enfoques: tópicos (contenido, proceso, prioridades competitivas) y paradigmas de investigación (perspectivas, metodología, diseños, tipologías y paradigmas alternativos de la investigación). Se identificaron y discutieron ocho retos para hacer contribuciones novedosas en las fronteras del conocimiento. Entre otras cuestiones, respecto a la fuente y tipo de información utilizada, se encontró que el paradigma dominante de investigación se relaciona con las percepciones de la gente sobre la realidad objeto de estudio. En este sentido, la literatura sugiere incrementar la investigación a través de la observación directa de la realidad y los estudios experimentales, en lo cual la investigación acción puede jugar un rol importante como paradigma alternativo. Adicionalmente, considerando los avances de la Industria 4.0, han emergido nuevas oportunidades de investigación que permiten la reconstrucción artificial de la realidad para apoyar la toma de decisiones. La principal contribución de este estudio es la discusión de ocho retos para mejorar la relevancia de la investigación y hacer contribuciones tanto académicas como prácticas. Además, se proporcionan varios datos útiles para los investigadores como la tasa de respuesta en la investigación con encuestas (paradigma dominante), entre otros. Finalmente, los hallazgos pueden ser utilizados para investigar otras estrategias funcionales para las empresas.

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