Tendencias y retos de investigación en estrategia de operacioneshallazgos de una revisión sistemática de la literatura

  1. Jorge Andrés Vivares Vergara
  2. Lucía Avella Camarero
  3. William A. Sarache Castro
Journal:
Management Letters / Cuadernos de Gestión

ISSN: 1131-6837

Year of publication: 2022

Volume: 22

Issue: 2

Pages: 81-96

Type: Article

DOI: 10.5295/CDG.211543JA DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: Management Letters / Cuadernos de Gestión

Abstract

Operations strategy is a mature field and requires novel insights for further research and practitioners in companies. To fill this gap, 280 articles were analyzed, by way of a systematic literature review, considering two approaches: topic perspectives (content, process, and competitive priorities), and research paradigms (analysis perspective, general methodology, research design, research typology, and alternative paradigms). Eight challenges were identified and discussed to make novel contributions to cutting-edge knowledge. Among other things, it was found that people’s perceptions of object reality prevail as the dominant paradigm, regarding the source and type of information used. In this sense, the literature suggests additional investigation through the direct observation of object reality and experimental studies, in which the action research approach could play an important role as an alternative paradigm. Additionally, considering Industry 4.0 advances, new research opportunities have emerged which permit artificial reconstruction of object reality to support decision-making. The main contribution of this study is to discuss eight challenges by which to improve research relevance and make both academic and practical contributions. Moreover, several useful data for researchers are provided, including statistics regarding response rates in survey research (dominant paradigm). Finally, these findings can be used to perform further research with additional functional strategies in the companies.

Bibliographic References

  • AlDurgham, M.M. and Barghash M.A., 2008. A generalised framework for simulation-based decision support for manufacturing. Production Planning & Control, 19(5), 518-534. DOI: 10.1080/09537280802187626
  • Arana-Solares I.A., Ortega-Jiménez C.H., Alfalla-Luque R. and Pérez-Díez de los Ríos J.L., 2019. Contextual factors intervening in the manufacturing strategy and technology management-performance relationship. International Journal of Production Economics, 207, 81- 95. DOI: 10.1016/j.ijpe.2018.11.003
  • Avella L. and Alfaro J.A., 2014. Spanish University Business Chairs used to increase the deployment of Action Research in Operations Management: A case study and analysis. Action Research, 12(2), 194-208. DOI: 10.1177/1476750314528010
  • Avella L., Vazquez-Bustelo D. and Fernandez, E., 2011. Cumulative manufacturing capabilities: an extended model and new empirical evidence. International Journal of Production Research, 49(3), 707-729. DOI: 10.1080/00207540903460224
  • Bartels, E.M., 2013. How to perform a systematic search. Best Practice & Research Clinical Rheumatology, 27(2), 295-306. DOI: 10.1016/j. berh.2013.02.001
  • Boyer K.K. and Lewis M.W., 2002. Competitive priorities: Investigating the need for trade-offs in operations strategy. Production and Operations Management, 11(1), 9-20.
  • Boyer K.K., Swink M. and Rosenzweig E.D., 2005. Operations strategy research in the POMS journal. Production and Operations Management, 14(4), 442-449.
  • Buer, S.V., Semini, M., Strandhagen, J.O. and Sgarbossa, F. 2021. The complementary effect of lean manufacturing and digitalisation on operational performance. International Journal of Production Research, 59(7), 1976-1992. DOI: 10.1080/00207543.2020.1790684
  • Kamble, S., Gunasekaran, A. and Dhone, N.C., 2020. Industry 4.0 and lean manufacturing practices for sustainable organisational performance in Indian manufacturing companies. International Journal of Production Research, 58(5), 1319-1337. DOI: 10.1080/00207543.2019.1630772
  • Chatha K.A. and Butt I., 2015. Themes of study in manufacturing strategy literature. International Journal of Operations & Production Management, 35(4), 604-698. DOI: 10.1108/IJOPM-07-2013-0328
  • Chatha K.A., Butt, I. and Tariq A., 2015. Research methodologies and publication trends in manufacturing strategy: A content analysis based literature review. International Journal of Operations & Production Management, 35(4), 487-546. DOI: 10.1108/IJOPM-07-2012-0285
  • Choy K.L., Ho G.T.S., Lee C.K.H., Lam H.Y., Cheng S.W.Y., Siu P.K.Y., Pang G.K.H., Tang V., Lee J.C.H. and Tsang Y.P., 2016. A recursive operations strategy model for managing sustainable chemical product development and production. International Journal of Production Economics, 181, 262-272. DOI: 10.1016/j.ijpe.2016.07.011
  • Corbett, L.M. and Claridge, G.S., 2002. Key manufacturing capability elements and business performance. International Journal of Production Research, 40(1), 109-131. DOI: 10.1080/00207540110073091
  • Corbetta, P., 2003. Social research: Theory, methods and techniques. Sage. Coughlan, P. and Coghlan, D., 2002. Action research for operations management. International Journal of Operations & Production Management, 22(2), 220-240. DOI: 10.1108/01443570210417515
  • Craighead, C.W. and Meredith, J., 2008. Operations management research: evolution and alternative future paths. International Journal of Operations & Production Management, 28(8), 710-726. DOI: 10.1108/01443570810888625
  • da Silveira, G.J.C., 2005. Improving trade-offs in manufacturing: Method and illustration. International Journal of Production Economics, 95(1), 27-38. DOI: 10.1016/j.ijpe.2003.10.023
  • da Silveira, G.J.C. and Sousa, R.S., 2010. Paradigms of choice in manufacturing strategy. Exploring performance relationships of fit, best practices, and capability-based approaches. International Journal of Operations & Production Management, 30(12), 1219-1245. DOI: 10.1108/01443571011094244
  • Da Silveira, G. and Slack, N., 2001. Exploring the trade-off concept. International Journal of Operations & Production Management, 21(7), 949-964.
  • Dangayach, G.S. and Deshmukh, S.G., 2001. Manufacturing strategy: Literature review and some issues. International Journal of Operations & Production Management, 21(7), 884-932. DOI: 10.1108/01443570110393414
  • de Menezes L.M., Wood S. and Gelade G., 2010. The integration of human resource and operation management practices and its link with performance: A longitudinal latent class study. Journal of Operations Management, 28(6), 455-471. DOI: 10.1016/j.jom.2010.01.002
  • Digalwar A.K., Mundra N., Tagalpallewar A.R. and Sunnapwar V.K., 2017. Road map for the implementation of green manufacturing practices in Indian manufacturing industries: An ISM approach. Benchmarking: An International Journal, 24(5), 1386-1399. DOI: 10.1108/BIJ-08-2015-0084
  • Drath, R. and Horch, A., 2014. Industrie 4.0: Hit or hype? IEEE Industrial Electronics Magazine, 8(2), 56-58. DOI: 10.1109/MIE.2014.2312079
  • Drohomeretski E., Gouvea da Costa S.E., Pinheiro de Lima E. and Garbuio P.A.D.R., 2014. Lean, six sigma and lean six sigma: An analysis based on operations strategy. International Journal of Production Research, 52(3), 804-824.
  • Durán, D., Robledo, S., Gomez, E., Arboleda, J.W. and Tarazona, N.A., 2021. Scientometric Overview of Coffee By-Products and Their Applications. Molecules, 26(24), 7605. DOI: 10.3390/molecules26247605
  • Eisenhardt, K.M. and Graebner, M.E., 2007. Theory building from cases: Opportunities and challenges. Academy of Management Journalnal, 50(1), 25-32.
  • Fendt, J. and Kaminska-Labbé, R., 2011. Relevance and creativity through design-driven action research: Introducing pragmatic adequacy. European Management Journal, 29(3), 217-233. DOI: 10.1016/j. emj.2010.10.004
  • Ferdows, K. and De Meyer, A., 1990. Lasting improvements in manufacturing performance: In search of a new theory. Journal of Operations Management, 9(2), 168-184. DOI: 10.1016/0272-6963(90)90094-T
  • Fisher, M.L., 2007. Bob Hayes: Forty years of leading operations management into uncharted waters. Production and Operations Management, 16(2), 159-168.
  • Furstenau, L.B., Sott, M.K., Kipper, L.M., MacHado, E.L., Lopez-Robles, J.R., Dohan, M.S., Cobo, M.J., Zahid, A., Abbasi, Q.H. and Imran, M.A., 2020. Link between Sustainability and Industry 4.0: Trends, Challenges and New Perspectives. IEEE Access, 8, 140079-140096. DOI: 10.1109/ACCESS.2020.3012812
  • Gagné, M., 2018. From strategy to action: Transforming organizational goals into organizational behavior. International Journal of Management Reviews, 20, S83-S104. DOI: 10.1111/ijmr.12159
  • Granillo, R. and González, I.J., 2021. Selección y evaluación de proveedores de logística externa en la cadena de suministro: una revisión sistemática. Cuadernos de Gestión, 21(2), 7-18. DOI: 10.5295/ cdg.191141rg
  • Hayes, R.H and Wheelwright, S.C., 1984. Restoring our competitive edge: competing through manufacturing. Wiley.
  • Hayes, R.H. and Schmenner, R.W., 1978. How should you organize manufacturing? Harvard Business Review, 56(1), 105-118.
  • Hill, T., 2000. Manufacturing strategy: Text and cases. McGraw-Hill. Kaplan, R.S. and Norton, D.P., 1992. The Balanced Scorecard Measures That Drive Performance. Harvard Business Review, January-February, 71-79.
  • Kim Y.H., Sting F.J. and Loch, C.H., 2014. Top-down, bottom-up, or both? Toward an integrative perspective on operations strategy formation. Journal of Operations Management, 32(7-8), 462-474. DOI: 10.1016/j.jom.2014.09.005
  • Kitchenham, B., 2004. Procedures for performing systematic reviews (Issue TR/SE-0401). DOI: 10.1.1.122.3308
  • Kulkarni S., Verma P. and Mukundan R., 2019. Assessing manufacturing strategy definitions utilising text-mining. International Journal of Production Research, 57(14), 4519-4546. DOI: 10.1080/00207543.2018.1512764
  • Laaksonen, O. and Peltoniemi, M., 2018. The essence of dynamic capabilities and their measurement. International Journal of Management Reviews, 20(2), 184-205. DOI: 10.1111/ijmr.12122
  • Lapré, M.A. and Scudder, G.D., 2004. Performance improvement paths in the U.S. airline industry: Linking trade-offs to asset frontiers. Production and Operations Management, 13(2), 123-134.
  • Lee, E.A., 2008. Cyber physical systems: Design challenges. 11th IEEE International Symposium on Object Oriented Real-Time Distributed Computing, 363-369. DOI: 10.1109/ISORC.2008.25
  • Lee J., Bagheri B. and Kao H.A., 2015. A Cyber-Physical Systems architecture for Industry 4.0-based manufacturing systems. Manufacturing Letters, 3, 18-23. DOI: 10.1016/j.mfglet.2014.12.001
  • Lee J., Kao H.A. and Yang, S., 2014. Service innovation and smart analytics for Industry 4.0 and big data environment. Procedia CIRP, 16, 3-8. DOI: 10.1016/j.procir.2014.02.001
  • Lee K., Jeong H., Park C. and Park J., 2002. Development of a decision-support system for the formulation of manufacturing strategy. International Journal of Production Research, 40(15), 3913-3930. DOI: 10.1080/00207540210161678
  • Leong G.K., Snyder D.L. and Ward P.T., 1990. Research in the process and content of manufacturing strategy. Omega, 18(2), 109-122. DOI: 10.1016/0305-0483(90)90058-H
  • Li C., Liu F. and Wang Q., 2010. Planning and implementing the green manufacturing strategy: evidences from western China. Journal of Science and Technology Policy in China, 1(2), 148-162. DOI: 10.1108/17585521011059884
  • Li S., Madhok A., Plaschka G. and Verma R., 2006. Supplier-Switching Inertia and Competitive Asymmetry: A Demand-Side Perspective. Decision Sciences, 37(4), 547-576. DOI: 10.1111/j.1540- 5414.2006.00138.x
  • Li X., Li D., Wan J., Vasilakos A.V., Lai C.F. and Wang S., 2017. A review of industrial wireless networks in the context of Industry 4.0. Wireless Networks, 23(1), 23-41. DOI: 10.1007/s11276-015-1133-7
  • Liu N., Roth A.V. and Rabinovich E., 2011. Antecedents and consequences of combinative competitive capabilities in manufacturing. International Journal of Operations & Production Management, 31(12), 1250-1286. DOI: 10.1108/01443571111187448
  • Martín-Peña M.L., Pinillos M.J. and Reyes L.E., 2017. The intellectual basis of servitization: A bibliometric analysis. Journal of Engineering and Technology Management, 43(1), 83-97. DOI: 10.1016/j.jengtecman.2017.01.005
  • Meredith J. R., Raturi A., Amoako-Gyampah K. and Kaplan B., 1989. Alternative research paradigms in operations. Journal of Operations Management, 8(4), 297-326. DOI: 10.1016/0272- 6963(89)90033-8
  • Miltenburg, J., 2008. Setting manufacturing strategy for a factory-within-a-factory. International Journal of Production Economics, 113(1), 307-323. DOI: 10.1016/j.ijpe.2007.09.001
  • Miltenburg, J., 2009. Setting manufacturing strategy for a company’s international manufacturing network. International Journal of Production Research, 47(22), 6179-6203. DOI: 10.1080/00207540802126629
  • Monostori, L., 2014. Cyber-physical production systems: Roots, expectations and R&D challenges. Procedia CIRP, 17, 9-13. DOI: 10.1016/j.procir.2014.03.115
  • Mura M., Longo M., Micheli P. and Bolzani D., 2018. The evolution of sustainability measurement research. International Journal of Management Reviews, 20(3), 661-695. DOI: 10.1111/ijmr.12179
  • Nand A.A., Singh P. and Power D., 2013. Testing an integrated model of operations capabilities: An empirical study of Australian airlines. International Journal of Operations & Production Management, 33(7), 887-911. DOI: 10.1108/IJOPM-12-2011-0484
  • Narasimhan, R. and Schoenherr, T., 2013. Revisiting the progression of competitive capabilities: Results from a repeated cross-sectional investigation. International Journal of Production Research, 51(22), 6631-6650. DOI: 10.1080/00207543.2013.825739
  • Nauhria Y., Pandey S. and Kulkani M.S., 2011. Competitive priorities for indian car manufacturing industry (2011-2020) for global competitiveness. Global Journal of Flexible Systems Management, 12(3-4), 9-20.
  • O’Sullivan D., Rolstadås A. and Filos E., 2011. Global education in manufacturing strategy. Journal of Intelligent Manufacturing, 22(5), 663-674. DOI: 10.1007/s10845-009-0326-2
  • Ocampo, L. and Clark, E., 2017. Integrating sustainability and manufacturing strategy into a unifying framework. International Journal of Social Ecology and Sustainable Development, 8(1), 1-16. DOI: 10.4018/IJSESD.2017010101
  • Orviz, N., Cuervo, T. and Arce, S., 2021. Revisión de la investigación científica en ISO 9001 e ISO 14001: un análisis bibliométrico. Cuadernos de Gestión, 21(1), 29-45. DOI: 10.5295/CDG.191189NO
  • Pagliosa, M., Tortorella, G. and Ferreira, J.C.E., 2021. Industry 4.0 and Lean Manufacturing: A systematic literature review and future research directions. Journal of Manufacturing Technology Management, 32(3), 543-569. DOI: 10.1108/JMTM-12-2018-0446
  • Phillips, E.M. and Pugh, D.S., 2010. How to get a PhD: A handbook for students and their supervisors. McGraw-Hill, Open University Press.
  • Pullman M.E., Verma R. and Goodale J.C., 2001. Service design and operations strategy formulation in multicultural markets. Journal of Operations Management, 19(2), 239-254. DOI: 10.1016/S0272- 6963(00)00059-0
  • Robledo S., Osorio G.A. & López C., 2014. Networking en pequeña empresa: una revisión bibliográfica utilizando la teoria de grafos. Revista Vínculos, 11(2), 6-16.
  • Robledo, S., Aguirre, A.M., Hughes, M. and Eggers, F., 2021. “Hasta la vista, baby” will machine learning terminate human literature reviews in entrepreneurship? Journal of Small Business Management, Pre-print. DOI: 10.1080/00472778.2021.1955125
  • Rynes S.L., Bartunek J.M. and Daft R.L., 2001. Across the great divide: Knowledge creation and transfer between practitioners and academics. Academy of Management Journal, 44(2), 340-355. DOI: 10.2307/3069460
  • Rynes S.L., Giluk T.L. and Brown K.G., 2007. The very separate worlds of academic and practitioner periodicals in human resource management: Implications for evidence-based management. Academy of Management Journal, 50(5), 987-1008. DOI: 10.5465/AMJ.2007.27151939
  • Sarkis, J., 2001. Manufacturing’s role in corporate environmental sustainability Concerns for the new millennium. International Journal of Operations & Production Management, 21(5/6), 666-686. DOI: 10.1108/01443570110390390
  • Schmenner, R.W., 1982. Multiplant manufacturing strategies among the fortune 500. Journal of Operations Management, 2(2), 77-86.
  • Schmitt A., Raisch S. and Volberda H.W., 2018. Strategic renewal: Past research, theoretical tensions and future challenges. International Journal of Management Reviews, 20(1), 81-98. DOI: 10.1111/ijmr.12117
  • Schroeder, R.G. and Flynn, B.B., 2001. High performance manufacturing. Global perspectives. John Wiley & Sons.
  • Shapiro D.L., Kirkman B.L. and Courtney H.G., 2007. Perceived causes and solutions of the translation problem in management research. Academy of Management Journal, 50(2), 249-266. DOI: 10.5465/ AMJ.2007.24634433
  • Singh P.J., Wiengarten F., Nand A.A. and Betts T., 2015. Beyond the trade-off and cumulative capabilities models: alternative models of operations strategy. International Journal of Production Research, 53(13), 4001-4020. DOI: 10.1080/00207543.2014.983277
  • Skinner, W., 1966. Production under pressure. Harvard Business Review, 44(6), 139-146.
  • Skinner, W., 1969. Manufacturing-missing link in corporate strategy. Harvard Business Review, 47(3), 136-145.
  • Skinner, W., 1974. The focused factory. Harvard Business Review, 52(3), 113-121.
  • Skinner, W., 2007. Manufacturing strategy: The story of its evolution. Journal of Operations Management, 25(2), 328-335. DOI: 10.1016/j. jom.2006.10.008
  • Slack, N. and Lewis, M., 2011. Operations Strategy (Third Ed). Pearson Prentice Hall.
  • Sony, M., 2018. Industry 4.0 and lean management: a proposed integration model and research propositions. Production and Manufacturing Research, 6(1), 416-432. DOI: 10.1080/21693277.2018.1540949
  • Sott, M.K., Furstenau, L.B., Kipper, L.M., Reckziegel Rodrigues, Y.P., López-Robles, J.R., Giraldo, F.D. and Cobo, M.J., 2021a. Process modeling for smart factories: using science mapping to understand the strategic themes, main challenges and future trends. Business Process Management Journal, 27(5), 1391-1417. DOI: 10.1108/ BPMJ-05-2020-0181
  • Sott, M.K., Furstenau, L.B., Rodrigues, Y.P.R., Kipper, L.M., Tortorella, G.L., López-Robles, J.R. and Cobo, M.J., 2021b. Exploring the Evolution Structure of Process Modelling for Industry 4.0: a Science Mapping for Proposing Research Paths. International Conference on Industrial Engineering and Operations Management, 537-550.
  • Stading, G., Flores, B. and Olson, D., 2001. Understanding managerial preferences in selecting equipment. Journal of Operations Management, 19(1), 23-37. DOI: 10.1016/S0272-6963(00)00047-4
  • Styhre, A. and Sundgren, M., 2005. Action research as experimentation. Systemic Practice and Action Research, 18(1), 53-65. DOI: 10.1007/ s11213-005-2459-3
  • Szász, L. and Demeter, K., 2014. How do companies lose orders? A multi-country study of internal inconsistency in operations strategies. Operations Management Research, 7(3-4), 99-116. DOI: 10.1007/ s12063-014-0091-z
  • Vivares, J.A. and Sarache, W. 2019. Manufacturing’s strategic role and management practices: Evidence from colombian companies. In J.L. García Alcaraz, L. Rivera, R.G. González, G. Leal, and M.G. Chong (Eds.), Best Practices in Manufacturing Processes: Experiences from Latin America (pp. 325-345). Springer Nature Switzerland. DOI: 10.1007/978-3-319-99190-0_15
  • Vivares, J.A., Sarache, W. and Hurtado, J.E., 2021. A framework for the formulation of an operations strategy in manufacturing systems. In J.L. García Alcaraz, A. Realyvásquez, and E. Flores (Eds.), Trends in Industrial Engineering Applications to Manufacturing Process (pp.  435-462). Springer Nature Switzerland. DOI: 10.1007/978-3- 030-71579-3_18
  • Voss, C.A., 1995. Alternative paradigms for manufacturing strategy. International Journal of Operations & Production Management, 15(4), 5-16. DOI: 10.1108/01443579510083587
  • Wacker, J.G., 1998. A definition of theory research guidelines for different-theory building research methods in operations management. Journal of Operations Management, 16(4), 361-385. DOI: 10.1016/ S0272-6963(98)00019-9
  • Westbrook, R., 1995. Action research: a new paradigm for research in production and operations management. International Journal of Operations & Production Management, 15(12), 6-20. DOI: 10.1108/01443579510104466
  • Wheelwright, S.C., 1978. Reflecting corporate strategy in manufacturing decisions. Business Horizons, 21(1), 57-66.
  • Wheelwright, S.C., 1984. Manufacturing strategy: defining the missing link. Strategic Management Journal, 5(1), 77-91. DOI: 10.1002/ smj.4250050106
  • Xu, X., 2012. From cloud computing to cloud manufacturing. Robotics and Computer-Integrated Manufacturing, 28(1), 75-86. DOI: 10.1016/j.rcim.2011.07.002
  • Yu W., Chavez R., Feng M., Wong C.Y. and Fynes B., 2020. Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective. International Journal of Production Economics, 219, 224-235. DOI: 10.1016/j.ijpe.2019.06.013
  • Zhou D., Yan T., Zhao L. and Guo J., 2020. Performance implications of servitization: Does a Manufacturer’s service supply network matter? International Journal of Production Economics, 219, 31-42. DOI: 10.1016/j.ijpe.2019.05.019
Data source: Dialnet