Service quality in supermarket retailing: Identifying critical service experiences

  1. Vázquez, R.
  2. Bosque, I.A.R.
  3. Díaz, A.M.
  4. Ruiz, A.V.
Revue:
Journal of Retailing and Consumer Services

ISSN: 0969-6989

Année de publication: 2001

Volumen: 8

Número: 1

Pages: 1-14

Type: Article

DOI: 10.1016/S0969-6989(99)00018-1 GOOGLE SCHOLAR

Objectifs de Développement Durable

La source de données: Scopus