Instruments for assessing Person Centered Care in Gerontology

  1. Teresa Martínez 2
  2. Javier Suárez-Álvarez 3
  3. Javier Yanguas 1
  1. 1 Matía Instituto Gerontológico
  2. 2 Consejería de Servicios y Derechos Sociales del Principado de Asturias (España)
  3. 3 Universidad de Oviedo (España)
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Revista:
Psicothema

ISSN: 0214-9915

Año de publicación: 2016

Volumen: 28

Número: 2

Páginas: 114-121

Tipo: Artículo

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Otras publicaciones en: Psicothema

Resumen

Antecedentes: la Atención Centrada en la Persona (ACP) es reconocida internacionalmente como un enfoque de gran interés para mejorar la calidad de los cuidados gerontológicos. El objetivo de este trabajo es describir detalladamente los principales instrumentos disponibles para la evaluación de servicios desde este enfoque. Método: se revisaron los instrumentos diseñados para evaluar servicios gerontológicos desde la ACP, concretamente servicios residenciales, centros de día y ayuda a domicilio. Se consultaron las principales bases de datos y webs especializadas. Resultados: se describen cuatro instrumentos de observación de la atención centrada en la persona; cinco que evalúan el espacio físico; seis destinados a conocer la opinión de las personas usuarias, uno que registra la opinión de las familias y cinco la de los profesionales, así como distintas herramientas cualitativas para la autoevaluación de los centros. Conclusiones: debido a la diversidad de instrumentos disponibles para evaluar la ACP, y con el objetivo de evitar una valoración parcial de la atención, se recomienda una estrategia combinada, así como integrar estas medidas en una evaluación del servicio más global que incluya los diferentes ejes relacionados con la calidad asistencial.

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Información de financiación

This research was partially financed by the Ministry of the Economy and Competitiveness, Government of Spain References: PSI2014-56114-P y BES2012-053488.

Financiadores

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