Research trends in technology in the context of smart destinationsa bibliometric analysis and network visualization

  1. Sustacha, Inés 1
  2. Baños Pino, José Francisco
  3. del Valle, Eduardo 2
  1. 1 Department of Applied Economics, University of Oviedo. Sistema de Información Turística de Asturias (SITA). Jovellanos Faculty of Commerce, Tourism and Social Sciences. C/ Luis Moya Blanco 261, 33203 Gijón, Spain
  2. 2 Department of Business Administration, University of Oviedo. C/ Luis Moya Blanco 261, 33203 Gijón, Spain
Revista:
Management Letters / Cuadernos de Gestión

ISSN: 1131-6837

Año de publicación: 2022

Volumen: 22

Número: 1

Páginas: 161-173

Tipo: Artículo

DOI: 10.5295/CDG.211501IS DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Management Letters / Cuadernos de Gestión

Objetivos de desarrollo sostenible

Resumen

Las tecnologías de la información y la comunicación juegan un importante papel en el turismo aportando beneficios como la mejora de las experiencias turísticas, la co-creación de valor e impulsando el marketing de relaciones y las experiencias phygital, donde se unen los entornos online y offline. En los últimos años, la planificación y gestión turística a través de los destinos inteligentes ha despertado un gran interés académico, al incluir las dimensiones de gobernanza, sostenibilidad, accesibilidad, innovación y tecnología. Este trabajo se plantea como objetivo analizar y visualizar la producción científica asociada a la tecnología en el contexto de los destinos inteligentes. Para ello, se han aplicado técnicas de análisis bibliométrico evaluativas y relacionales a los datos bibliográficos de 395 artículos indexados en Scopus y en Web of Science hasta septiembre de 2021. Los resultados indican que existe un crecimiento considerable y que una serie de autores, países e instituciones líderes contribuyen significativamente al conocimiento científico. Además, utilizando de forma complementaria dos herramientas de softwarebibliométrico, VOSviewer y SciMAT, se ha construido una red de co-citación de autores para describir su estructura intelectual y un análisis de co-ocurrencia de palabras clave para identificar las principales áreas temáticas. Los temas motores que impulsan la investigación son la conceptualización de los destinos turísticos, la innovación y los datos, mientras que la experiencia es un tema transversal. Adicionalmente, se discuten algunas limitaciones y aplicaciones de la investigación, así como las implicaciones prácticas para la gestión de los destinos.

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