Análisis de la investigación sobre destinos turísticos inteligentes mediante la visualización de redes bibliométricas

  1. Inés Sustacha Melijosa 1
  2. José Francisco Baños Pino 1
  3. Eduardo Del Valle Tuero 1
  1. 1 Universidad de Oviedo
    info

    Universidad de Oviedo

    Oviedo, España

    ROR https://ror.org/006gksa02

Journal:
Investigaciones Turísticas

ISSN: 2174-5609

Year of publication: 2022

Issue: 23

Pages: 266-289

Type: Article

DOI: 10.14198/INTURI2022.23.12 DIALNET GOOGLE SCHOLAR lock_openRUA editor

More publications in: Investigaciones Turísticas

Abstract

The high level of academic interest in the smart paradigm has led to a significant increase in the scientific production associated with smart destinations in recent years. This paper aims to study its development and structure by using bibliometric analysis techniques and focusing on the destination, as opposed to previous research of a more generalist nature. This study is based on 415 documents indexed in Scopus until September 2020, analysing the evolution and geographical distribution of knowledge on smart destinations, as well as the most influential publications, authors and documents. More specifically, the intellectual structure of this literature has been described through an author co-citation network built with VOSviewer. In addition, a co-word analysis has been performed to identify the main topics and trends, and the existence of gaps in the knowledge. The bibliometric maps facilitate the analysis of the complexity of smart destination literature, as they allow us to visualise the interrelationships among its various elements. The results also indicate the most recent topics of interest which deserve attention in future research

Bibliographic References

  • Aguinis, H., Ramani, R. S., y Alabduljader, N. (2018). What you see is what you get? Enhancing methodological transparency in management research. Academy of Management Annals, 12(1), 83-110. https://doi.org/10.5465/annals.2016.0011
  • Albino, V., Berardi, U., y Dangelico, R. M. (2015). Smart cities: Definitions, dimensions, performance, and initiatives. Journal of Urban Technology, 22(1), 3-21. https://doi.org/10.1080/10630732.2014.942092
  • Bakici, T., Almirall, E., y Wareham, J. (2013). A Smart City Initiative: The Case of Barcelona. Journal of the Knowledge Economy, 4(2), 135-148. https://doi.org/10.1007/s13132-012-0084-9
  • Ballina, F. J., Valdés, L., y Del Valle, E. (2019). The Phygital experience in the smart tourism destination. International Journal of Tourism Cities, 5(4), 656-671. https://doi.org/10.1108/IJTC-11-2018-0088
  • Bastidas-Manzano, A. B., Sánchez-Fernández, J., y Casado-Aranda, L. A. (2020). The past, present, and future of Smart Tourism Destinations: A Bibliometric Analysis. Journal of Hospitality and Tourism Research, 45(3), 529-552. https://doi.org/10.1177/1096348020967062
  • Benckendorff, P. (2009). Themes and trends in Australian and New Zealand tourism research: A social network analysis of citations in two leading journals (1994-2007). Journal of Hospitality and Tourism Management, 16(1), 1-15. https://doi.org/10.1375/jhtm.16.1.1
  • Benckendorff, P., y Zehrer, A. (2013). A network analysis of tourism research. Annals of Tourism Research, 43, 121-149. https://doi.org/10.1016/j.annals.2013.04.005
  • Boes, K., Buhalis, D., y Inversini, A. (2015). Conceptualising Smart Tourism Destination Dimensions. En I. Tussyadiah y A. Inversini (Eds.), Information and Communication Technologies in Tourism 2015 (pp. 391-403). Springer International Publishing. https://doi.org/10.1007/978-3-319-14343-9_29
  • Boes, K., Buhalis, D., y Inversini, A. (2016). Smart tourism destinations: ecosystems for tourism destination competitiveness. International Journal of Tourism Cities, 2(2), 108-124. https://doi.org/10.1108/IJTC-12-2015-0032
  • Brandão Cavalheiro, M., Joia, L. A., y Do Canto Cavalheiro, G. M. (2019). Towards a Smart Tourism Destination Development Model: Promoting Environmental, Economic, Socio-cultural and Political Values. Tourism Planning and Development, 1-23. https://doi.org/10.1080/21568316.2019.1597763
  • Buhalis, D., y Amaranggana, A. (2013). Smart Tourism Destinations. En Z. Xiang y I. Tussyadiah (Eds.), Information and Communication Technologies in Tourism 2014 (pp. 553-564). Springer International Publishing Switzerland. https://doi.org/10.1007/978-3-319-03973-2_40
  • Buhalis, D., y Amaranggana, A. (2015). Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services. En I. Tussyadiah y A. Inversini (Eds.), Information and Communication Technologies in Tourism 2015 (pp. 377-389). Springer International Publishing Switzerland. https://doi.org/10.1007/978-3-319-14343-9_28
  • Buhalis, D., y Foerste, M. (2015). SoCoMo marketing for travel and tourism: Empowering co-creation of value. Journal of Destination Marketing and Management, 4(3), 151-161. https://doi.org/10.1016/j.jdmm.2015.04.001
  • Buhalis, D., y Leung, R. (2018). Smart hospitality—Interconnectivity and interoperability towards an ecosystem. International Journal of Hospitality Management, 71, 41-50. https://doi.org/10.1016/j.ijhm.2017.11.011
  • Callon, M., Courtial, J.-P., Turner, W. A., y Bauin, S. (1983). From translations to problematic networks: An introduction to co-word analysis. Social Science Information, 22(2), 191-235. https://doi.org/10.1177/053901883022002003
  • Caragliu, A., Del Bo, C., y Nijkamp, P. (2011). Smart cities in Europe. Journal of Urban Technology, 18(2), 65-82.https://doi.org/10.1080/10630732.2011.601117
  • Celdrán-Bernabeu, M. A., Mazón, J. N., Ivars-Baidal, J. A., y Vera-Rebollo, J. F. (2018). Smart Tourism. Un estudio de mapeo sistemático. Cuadernos de Turismo, 41, 107-138. https://doi.org/http://dx.doi.org/10.6018/turismo.41.326971
  • Chourabi, H., Nam, T., Walker, S., Gil-García, J. R., Mellouli, S., Nahon, K., Pardo, T. A., y Scholl, H. J. (2012). Understanding smart cities: An integrative framework. Proceedings of the 45th Hawaii International Conference on System Sciences, 2289-2297. https://doi.org/10.1109/HICSS.2012.615
  • Chung, N., Han, H., y Joun, Y. (2015). Tourists’ intention to visit a destination : The role of augmented reality (AR) application for a heritage site. Computers in Human Behavior, 50, 588-599. https://doi.org/10.1016/j.chb.2015.02.068
  • Cobo, M. J., López‐Herrera, A. G., Herrera‐Viedma, E., y Herrera, F. (2012). SciMAT: A New Science Mapping Analysis Software Tool. Journal of the American Society for Information Science and Technology, 63(8), 1609-1630. https://doi.org/10.1002/asi.22688
  • Del Chiappa, G., y Baggio, R. (2015). Knowledge transfer in smart tourism destinations: Analyzing the effects of a network structure. Journal of Destination Marketing and Management, 4(3), 145-150. https://doi.org/10.1016/j.jdmm.2015.02.001
  • Dickinson, J. E., Ghali, K., Cherrett, T., Speed, C., Davies, N., y Norgate, S. (2014). Tourism and the smartphone app: capabilities, emerging practice and scope in the travel domain. Current Issues in Tourism, 17(1), 84-101. https://doi.org/10.1080/13683500.2012.718323
  • Exceltur. (2018). Estudio sobre el empleo en el sector turístico español. Exceltur. https://www.exceltur.org/wp-content/uploads/2018/04/ESTUDIO-EMPLEO-SECTOR-TURISTICO-EXCELTUR.pdf
  • Giffinger, R., Fertner, C., Kramar, H., Kalasek, R., Meijers, E., y Pichler-Milanović, N. (2007). Smart cities: ranking of European mid-sized cities. Centre of Regional Science. http://www.smartcities.eu/download/smart_cities_final_report.pdf
  • Gretzel, U., Sigala, M., Xiang, Z., y Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25(3), 179-188. https://doi.org/10.1007/s12525-015-0196-8
  • Gretzel, U., Werthner, H., Koo, C., y Lamsfus, C. (2015). Conceptual foundations for understanding smart tourism ecosystems. Computers in Human Behavior, 50, 558-563. https://doi.org/10.1016/j.chb.2015.03.043
  • Hall, C. M. (2011). Publish and perish? Bibliometric analysis, journal ranking and the assessment of research quality in tourism. Tourism Management, 32(1), 16-27. https://doi.org/10.1016/j.tourman.2010.07.001
  • Instituto Nacional de Estadística. (2020). Notas de prensa. Cuenta Satélite del Turismo de España (CSTE). Revisión estadística 2019. Serie 2016-2019. https://www.ine.es/prensa/cst_2019.pdf
  • Invat.tur. (2015). Destinos Turísticos Inteligentes. Manual operativo para la configuración de Destinos Turísticos Inteligentes. Instituto Valenciano de Tecnologías Turísticas.
  • Ivars-Baidal, J. A., y Vera-Rebollo, J. F. (2019). Planificación turística en España. De los paradigmas tradicionales a los nuevos enfoques: planificación turística inteligente. Boletín de la Asociación de Geógrafos Españoles, 82, 1-31. https://doi.org/10.21138/bage.2765
  • Johnson, A.-G., y Samakovlis, I. (2019). A bibliometric analysis of knowledge development in smart tourism research. Journal of Hospitality and Tourism Technology, 10(4), 600-623. https://doi.org/10.1108/JHTT-07-2018-0065
  • Jovicic, D. Z. (2016). Key issues in the conceptualization of tourism destinations. Tourism Geographies, 18(4), 445-457. https://doi.org/10.1080/14616688.2016.1183144
  • Jovicic, D. Z. (2019). From the traditional understanding of tourism destination to the smart tourism destination. Current Issues in Tourism, 22(3), 276-282. https://doi.org/10.1080/13683500.2017.1313203
  • Koo, C., Shin, S., Gretzel, U., Hunter, W. C., y Chung, N. (2016). Conceptualization of Smart Tourism Destination Competitiveness. Asia Pacific Journal of Information Systems, 26(4), 367-384. https://doi.org/10.14329/apjis.2016.26.4.367
  • Koseoglu, M. A., Rahimi, R., Okumus, F., y Liu, J. (2016). Bibliometric studies in tourism. Annals of Tourism Research, 61, 180-198. https://doi.org/10.1016/j.annals.2016.10.006
  • Lamsfus, C., Martín, D., Alzua-Sorzabal, A., y Torres Manzanera, E. (2015). Smart tourism destinations: An extended conception of smart cities focusing on human mobility. En I. Tussyadiah y A. Inversini (Eds.), Information and Communication Technologies in Tourism 2015 (pp. 363-375). Springer International Publishing. https://doi.org/10.1007/978-3-319-14343-9_27
  • López de Ávila, A., y García, S. (2013). Destinos turísticos inteligentes. Economía Industrial, 395, 61-69.
  • Lotka, A. J. (1926). The frequency distribution of scientific productivity. Journal of the Washington Academy of Sciences, 16(12), 317-323. http://www.jstor.org/stable/24529203
  • Mariné-Roig, E., y Antón Clavé, S. (2015). Tourism analytics with massive user-generated content: A case study of Barcelona. Journal of Destination Marketing and Management, 4(3), 162-172. https://doi.org/10.1016/j.jdmm.2015.06.004
  • McDonald, N. C. (2015). Are Millennials Really the “Go-Nowhere” Generation? Journal of the American Planning Association, 81(2), 90-103. https://doi.org/10.1080/01944363.2015.1057196
  • McKercher, B. (2007). A Study of Prolific Authors in 25 Tourism and Hospitality Journals. Journal of Hospitality & Tourism Education, 19(2), 23-30. https://doi.org/10.1080/10963758.2007.10696887
  • Mehraliyev, F., Chan, I. C. C., Choi, Y., Koseoglu, M. A., y Law, R. (2020). A state-of-the-art review of smart tourism research. Journal of Travel & Tourism Marketing, 37(1), 78-91. https://doi.org/10.1080/10548408.2020.1712309
  • Miguel, S., Caprile, L., y Jorquera-Vidal, I. (2008). Análisis de co-términos y de redes sociales para la generación de mapas temáticos. El profesional de la Informacion, 17(6), 637-646. https://doi.org/10.3145/epi.2008.nov.06
  • Miguel, S., Moya-Anegón, F., y Herrero-Solana, V. (2007). El análisis de co-citas como método de investigación en Bibliotecología y Ciencia de la Información. Investigación Bibliotecológica, 21(43), 139-155. http://www.memoria.fahce.unlp.edu.ar/art_revistas/pr.7252/pr.7252.pdf
  • Neuhofer, B., Buhalis, D., y Ladkin, A. (2012). Conceptualising technology enhanced destination experiences. Journal of Destination Marketing and Management, 1(1-2), 36-46. https://doi.org/10.1016/j.jdmm.2012.08.001
  • Neuhofer, B., Buhalis, D., y Ladkin, A. (2014). A Typology of Technology-Enhanced Tourism Experiences. International Journal of Tourism Research, 16(4), 340-450. https://doi.org/10.1002/jtr.1958
  • Nusair, K. (2020). Developing a comprehensive life cycle framework for social media research in hospitality and tourism: A bibliometric method 2002-2018. International Journal of Contemporary Hospitality Management, 32(3), 1041-1066. https://doi.org/10.1108/IJCHM-09-2019-0777
  • Perianes-Rodríguez, A., Waltman, L., y van Eck, N. J. (2016). Constructing bibliometric networks: A comparison between full and fractional counting. Journal of Informetrics, 10(4), 1178-1195. https://doi.org/10.1016/j.joi.2016.10.006
  • Poslad, S., Laamanen, H., Malaka, R., Nick, A., Buckle, P., y Zipf, A. (2001). CRUMPET: Creation of user-friendly mobile services personalised for tourism. IEE Conference Publication, 477, 28-32. https://doi.org/10.1049/cp:20010006
  • Price, D. J. de S. (1965). Networks of Scientific Papers. Science, 149(3683), 510-515. https://doi.org/10.1126/science.149.3683.510
  • Pritchard, A. (1969). Statistical bibliography or bibliometrics? Journal of Documentation, 25(4), 348-349.
  • Ramos-Rodríguez, A. R., y Ruiz-Navarro, J. (2004). Changes in the intellectual structure of strategic management research: A bibliometric study of the Strategic Management Journal, 1980-2000. Strategic Management Journal, 25(10), 981-1004. https://doi.org/10.1002/smj.397
  • Ruhanen, L., Weiler, B., Moyle, B. D., y McLennan, C. J. (2015). Trends and patterns in sustainable tourism research: a 25-year bibliometric analysis. Journal of Sustainable Tourism, 23(4), 517-535. https://doi.org/10.1080/09669582.2014.978790
  • Segittur. (2015). Informe destinos turísticos inteligentes: construyendo el futuro. Sociedad Estatal para la Gestión de la Innovación y las Tecnologías Turísticas. https://www.segittur.es/opencms/export/sites/segitur/.content/galerias/descargas/proyectos/Libro-Blanco-Destinos-Tursticos-Inteligentes-ok_es.pdf
  • Shoval, N., y Birenboim, A. (2019). Customization and augmentation of experiences through mobile technologies: A paradigm shift in the analysis of destination competitiveness. Tourism Economics, 25(5), 661-669. https://doi.org/10.1177/1354816618806428
  • Spinak, E. (1996). Diccionario Enciclopédico de Bibliometría, Cienciometría e Informetría. UNESCO.
  • Van Eck, N. J., y Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523-538. https://doi.org/10.1007/s11192-009-0146-3
  • Van Eck, N. J., y Waltman, L. (2014). Visualizing Bibliometric Networks. En Y. Ding, R. Rousseau, y D. Wolfram (Eds.), Measuring scholarly impact: Methods and practice (pp. 285-320). Springer International Publishing Switzerland. https://doi.org/10.1007/978-3-319-10377-8_13
  • Vargas-Sánchez, A., y Saltos, A. E. (2019). Smartness and social networks as shapers of the tourism industry: What is being done in Academia in this intersection? Worldwide Hospitality and Tourism Themes, 11(6), 748-759. https://doi.org/10.1108/WHATT-09-2019-0057
  • Wang, D., Li, X. R., y Li, Y. (2013). China’s «smart tourism destination» initiative: A taste of the service-dominant logic. Journal of Destination Marketing and Management, 2(2), 59-61. https://doi.org/10.1016/j.jdmm.2013.05.004
  • White, H. D., y Griffith, B. C. (1981). Author cocitation: A literature measure of intellectual structure. Journal of the American Society for Information Science, 32(3), 163-171. https://doi.org/10.1002/asi.4630320302
  • World Tourism Organization. (2021). International Tourism Highlights, 2020 Edition. UNWTO. https://doi.org/10.18111/9789284422456
  • Xiang, Z., Tussyadiah, I., y Buhalis, D. (2015). Smart destinations: Foundations, analytics, and applications. Journal of Destination Marketing and Management, 4(3), 143-144. https://doi.org/10.1016/j.jdmm.2015.07.001
  • Zupic, I., y Čater, T. (2015). Bibliometric Methods in Management and Organization. Organizational Research Methods, 18(3), 429-472. https://doi.org/10.1177/1094428114562629
Data source: Dialnet