Quality management and integrated total quality in spanish miningresults of an empirical study
- Carmen Escanciano 1
- Francisco Javier Iglesias Rodríguez 1
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1
Universidad de Oviedo
info
ISSN: 0012-7353
Ano de publicación: 2012
Volume: 79
Número: 171
Páxinas: 167-174
Tipo: Artigo
Outras publicacións en: DYNA: revista de la Facultad de Minas. Universidad Nacional de Colombia. Sede Medellín
Resumo
This paper presents the results of an empirical study conducted in Spain among mining companies that hold ISO 9001 certification. This study aimed at reflecting upon quality management in Spanish mining; and discovering whether the certification of a quality management system provides companies with a framework for integrating total quality management with other management systems, such as environmental management or occupational health and safety management