Aplicación de la Gestión de Calidad Total en el gobierno local y su repercusión en la Dirección Estratégica urbanael caso de San Sebastián

  1. Amaia Bañales-Mallo 1
  2. María Leticia Santos-Vijande 2
  3. Mª Soledad Aguirre García 1
  1. 1 Universidad del País Vasco/Euskal Herriko Unibertsitatea
    info

    Universidad del País Vasco/Euskal Herriko Unibertsitatea

    Lejona, España

    ROR https://ror.org/000xsnr85

  2. 2 Universidad de Oviedo
    info

    Universidad de Oviedo

    Oviedo, España

    ROR https://ror.org/006gksa02

Journal:
Revista de estudios regionales

ISSN: 0213-7585

Year of publication: 2018

Issue: 112

Pages: 67-103

Type: Article

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More publications in: Revista de estudios regionales

Abstract

Cities are social and economic drivers of the regions in which they are located. They are also dynamic and complex realities facing the need to successfully address and manage the main challenges that condition their competitiveness. Therefore, cities need to adopt a long-term management perspective and establish the premises on which to base their future. They must seize the opportunities and neutralize the threats to be found locally. In this regard, they have to use their resources to develop a value offer that is attractive in the long term and which provides their target audiences with added benefits over other cities.

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