Publications (12) RODOLFO VAZQUEZ CASIELLES publications

filter_list Strategy and Management

2017

  1. Manufacturer–distributor relationships: role of relationship-specific investment and dependence types

    Journal of Business and Industrial Marketing, Vol. 32, Núm. 8, pp. 1245-1260

2014

  1. Intentionality attributions and humiliation: The impact on customer behavior

    European Journal of Marketing, Vol. 48, Núm. 5-6, pp. 901-923

2013

  1. Collaborative manufacturer-distributor relationships: The role of governance, information sharing and creativity

    Journal of Business and Industrial Marketing, Vol. 28, Núm. 8, pp. 620-637

2010

  1. Lack of preferential treatment: Effects on dissatisfaction after a service failure

    Journal of Service Management, Vol. 21, Núm. 1, pp. 45-68

  2. Lack of preferential treatment: Effects on dissatisfaction after a service failure

    Industrial Robot, Vol. 37, Núm. 2, pp. 45-68

  3. The effect of perceived value and switching barriers on customer price tolerance in industrial energy markets

    Journal of Business-to-Business Marketing, Vol. 17, Núm. 4, pp. 317-335

2009

  1. The role of commitment perceived by the consumer in service industries

    Management Research, Vol. 7, Núm. 2, pp. 141-157

2007

  1. Satisfaction with service recovery as antecedent of customer loyalty

    Conocimiento, innovación y emprendedores: camino al futuro (Universidad de La Rioja)

2006

  1. How could reference price and loyalty influence brand choice?

    International Journal of Entrepreneurship and Small Business, Vol. 3, Núm. 3-4, pp. 287-309

2005

  1. Distribution channel relationships: The conditions and strategic outcomes of cooperation between manufacturer and distributor

    International Review of Retail, Distribution and Consumer Research, Vol. 15, Núm. 2, pp. 125-150

  2. Effects of market orientation on business strategic behaviour

    Journal of Strategic Marketing, Vol. 13, Núm. 1, pp. 17-42

2002

  1. Market orientation and social services in private non‐profit organisations

    European Journal of Marketing, Vol. 36, Núm. 9-10, pp. 1022-1046